BIBA encouraged by FCA’s signposting review

The British Insurance Brokers’ Association has welcomed the positive findings from the Financial Conduct Authority’s review of signposting in the travel insurance market. Signposting requirements were introduced in April 2021 to help consumers with serious pre-existing medical conditions better navigate the travel insurance market.

Graeme Trudgill (pictured), chief executive of BIBA, said: “We have seen from the increasing enquiries to our service and from the feedback received that signposting helps consumers, and it’s encouraging that the FCA’s findings support this.

“Signposting is a win win solution, it helps by connecting consumers to specialist providers and brokers, and it helps the industry’s reputation. Specialist cover is often available for people with non-standard insurance needs, but they don’t know where to go.”


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