Policy administration and distribution technology specialist Instanda has launched a new product – Instanda Clear – to help insurers manage complex human workflows across their underwriting and operational functions. The firm says it enhances governance of work that cannot be fully automated.

The new product allows users to create and manage workflows for tasks such as referrals, placement, fraud checks, complex mid-term adjustments, renewals and complaints.

Instanda says it gives insurers a clear view of what tasks have been completed, those still outstanding and the people responsible for making them happen.

Kevin Gaut, chief technology officer at Instanda, said: “Insurance underwriting is fundamentally human work. While automation can handle predictable processes, complex underwriting cases still rely on expertise, judgement and collaboration across multiple teams and systems.”

He added: “By giving insurers a governed execution layer across underwriting and operations, we are helping teams reduce friction, improve accountability and move complex cases forward faster, while maintaining full control and auditability throughout the process.”