Horwich Farrelly's digital approach delivers savings on injury claims

Law firm Horwich Farrelly has developed a digital solution to obtain signed statements from insured drivers relating to claims submitted through the OIC portal. The company says the new solution reduces the cost of securing the signed statements from up to £250 to £20.

Ronan McCann, chief executive officer and managing partner at Horwich Farrelly, said: “We are committed to investing in innovation that serves our insurer clients. The market is working through a backlog of personal injury claims since the OIC portal was introduced last year and we developed HOLLY to speed the process up.

“Personal injury claims can turn on a witness statement and they are absolutely vital to the claims process. By enabling witnesses to effectively self-serve in a secure and compliant manner, we have taken a whole lot of friction out of the process. This has inevitably made the process far more efficient and has cut costs for our clients.”

Horwich Farrelly said HOLLY had reduced the average time taken to obtain signed statements by around 92% and delivered savings of almost £1m.

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