Aviva has said it uncovered more than 9,250 instances of fraud in 2022 with a value of £120m. The insurer said motor bodily injury fraud accounted for 48% of all fraudulent claims.

Pete Ward, head of claims counter fraud at Aviva, said: “We have more than 10,000 claims currently under investigation and are committed to tackling fraud. Aviva is here to pay genuine claims quickly, but we won’t pay fraudulent claims. We want to help our customers when they need us and we are committed to ensuring that the cost of insurance fraud is not passed on to our genuine customers.

“Pursuing a fraudulent claim is a very serious matter and there can be many consequences for the individual. It can potentially result in the individual’s name being added to the Insurance Fraud Register, an industry-wide database of known fraudsters. The register is used by insurers when making underwriting decisions and assessing claims, which means inclusion on this list can impact future insurance applications, credit rating and mortgage applications.”

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