Alps, a specialist provider of insurance add-on policies, legal expenses and motor claims solutions for intermediaries, is offering its claims technology on the open market. The provider said its technology delivered a 50% improvement in claims efficiency and a 13% reduction in cost per claim.

Julian Tomlinson, chairman at Alps, said: “The FCA has urged insurance companies to get their act together and put claims right. In response, Alps has totally reimagined the claims service so that it’s frictionless, customer-centric, and relevant in the new world of work.”