Claims management system provider Synergy Cloud has teamed up with no-code claims automation and customer experience platform Claim Technology to develop a joint solution for the insurer and MGA claims market. The first joint initiative will see Synergy Cloud’s livestream video capability integrated into Claim Technology’s customer self-serve chatbot.

Plans are in place to launch a zero-touch self-serve solution for surge events, such as flooding, and supply chain procure to pay (P2P) automation.

Michael Lewis, CEO at Claim Technology, said: “This partnership brings two complementary insurtechs together, both of whom have deep expertise in the claims market, to co-create solutions to some of the industry’s thorniest automation challenges.”

Tom Burroughs, CTO at Synergy Cloud, added: “We are thrilled to join forces with Claim Technology. This partnership represents a significant step forward in our mission to provide practical solutions to real problems in the claims industry.”