Policy Expert reports soaring profits

Personal lines insurer Policy Expert has reported revenue of £218.4m for the year ended 31st March 2025. It said this was up by 36% on the same period last year. Profit before tax jumped to £30.1m in 2025, compared to the £4.9m achieved in 2024. Policy Expert said it grew its customer base by 8% during the year, taking the total to 1.6 million people.

Policy Expert said this was the first year its motor book of business had achieved a full-year profit since acquiring it from Sure Thing! in 2019. Motor gross written premium was up 14% to £122m and EBITDA jumped by 119% to £600,000.

Policy Expert’s home portfolio achieved gross written premium of £350m, up by 32% on the previous year. Its EBITDA of £77.8m was up 61% on the previous year.

Steve Hardy, CEO of Policy Expert, said: “Our success is built on delivering outstanding service to our 1.6 million customers, and we’re proud that 97% of our customers say they would recommend Policy Expert to friends and family.

“Despite ongoing economic pressures and market specific challenges such as stubborn claims inflation and disruptions to global supply chains, we’ve maintained discipline while delivering service, and remain one of the fastest-growing home insurance providers in the UK.

“The combination of strong performance and customer satisfaction puts us in a fantastic position to realise our goal of doubling the size of the business within the next three to five years and we’re confident that our 1,000 employees in the UK are the experts who’ll help us deliver this.”


Share Story:

YOU MIGHT ALSO LIKE