Pet insurance managing general agent Tedaisy Insurance has teamed up with technology firm Wisentic Pets to redefine its claims processes. The Salisbury-based MGA said the collaboration with the Swedish pet claims specialist would streamline and automate workflows and communications across its claims function.

Natalie Surtees, COO and co-founder of Tedaisy Insurance Group, said: "At Tedaisy, we know that a claim is the moment that truly defines the value of insurance for a pet owner. Partnering with Wisentic Pets means we can deliver on that promise more effectively than ever with faster decisions, clearer communication, and less friction at a time when our customers are focused on their pet's wellbeing whilst reducing the administration burden on vets.”

Garry Nelson, MD of Wisentic Pets UK, added: "Our collaboration with Tedaisy is a key milestone for us and the industry. It highlights the power of connected, automated workflows and lays the foundation for a smarter, more efficient pet claims ecosystem across the UK."

Tedaisy was founded in 2016. In addition to its Salisbury headquarters, it has offices in London and Belfast.