Lois Cartridge, an insurance account handler, who exaggerated the severity of a whiplash claim after a minor car accident has been given a custodial sentence of 16 weeks, suspended for 12 months, and ordered to pay costs of more than £20,000.

Cartridge claimed to have suffered whiplash injuries when she was a back seat passenger involved in a car accident in November 2018. LV= General Insurance worked with HF solicitors to show the personal injury claim was false. The claim was struck out and LV= GI pursued further legal action against Cartridge, accusing her of being in contempt of court for giving a false account to her medical expert.

Matt Crabtree, head of fraud strategy at LV= GI, said: “As an industry we work together and continue to tackle fraud, and our work with HF demonstrates that we will take action where there is wrong doing.

“The contrast from what the claimant told the medical expert to how she was living her life to the full is shocking and I hope this sends a message that this kind of activity is unacceptable.”

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