Insurance technology specialist VIPR Solutions has named Chantal Dawson as its new global head of customer success. She joins from Charles Taylor, where she was strategic client relations director. Based in London she will report to CEO Paul Templar.

Templar said: "We are excited to have Chantal join us at VIPR. Her industry experience and successful track record of achievement make her an ideal fit. Chantal will be key in driving our customer success initiatives and supporting our growth."

Dawson added: “I am delighted to join VIPR. Their performance over the past 15 years has been outstanding. I look forward to working with our customers to ensure VIPR meets their needs and exceeds their expectations.”